LINK® System Downtime Due to System Maintenance

Beginning Friday April 19, 2024 at 10:00PM CCT, LINK® will be unavailable for normal customer usage in order to perform system maintenance. LINK® will be returned to full normal operation on or before Sunday, April 21, 2024 at 9:00AM CCT. Please note that this transition will impact all Enbridge Gas Transmission business units utilizing LINK®. To better serve customers during the upgrade, the NAESB timely nomination deadline for Sunday, April 21, 2024, will be moved to Friday April 19, 2024 at 5:00 PM CCT for on-line, proprietary file transfer and Electronic Data Interchange (EDI) transactions.

While Enbridge will continue to accept hard copy changes to nominations, title transfer, and PDAs throughout the maintenance period, customers are encouraged to submit electronic nominations on or before 10:00PM CCT on Friday April 19, 2024. Forms needed for hard copy changes can be found on Informational Postings, under the Downloads section, as Nomination Form; and PDA Change Form. Once complete, the forms should be faxed to 210-775-6992. Alternately, customers can submit changes via e-mail to CapacityServices@enbridge.com without the forms as long as sufficient information is present to authorize and process the change successfully. Changes will be reflected in LINK® when the system returns to full normal operation. In addition, Enbridge will continue to process confirmation reductions from interconnecting parties for all business units during each NAESB cycle. Any reductions due to pipeline restrictions, confirmations or nominations will be communicated to customers as identified and will be reflected in LINK® after the application returns to full normal operation. During the maintenance, Informational Postings, EDI and operational data will not be available.

Enbridge values your business and appreciates your understanding during this effort. If you have any questions or concerns, please contact your Marketing or Capacity Services Account Manager, or LINK-HELP. For any questions during the maintenance, please contact our after-hours support number at 713-627-5059.